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The Future of Interviews: How Automation is Revolutionizing Content Creation

Matt Moody
July 12, 2023
3
min read
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The Future of Interviews: How Automation is Revolutionizing Local News

As local publishers, we used to spend countless hours coordinating interviews with business owners, community leaders, and neighborhood voices. The process was always the same: send emails, wait for responses, follow up, schedule calls, transcribe conversations, and finally craft stories. It was time-consuming work that kept us from doing what we do best—telling important local stories.

The Local Interview Challenge

For most local newsrooms and newsletters, interviews form the backbone of community coverage. They're essential for:

  • Business spotlights
  • Community leader profiles
  • Local success stories
  • Neighborhood features
  • Event coverage

But the traditional interview process creates significant bottlenecks:

  • Hours spent on email coordination
  • Scheduling conflicts with busy business owners
  • Manual follow-ups and reminders
  • Time-intensive transcription
  • Lengthy editing processes

The result? Many valuable community stories never get told simply because the process is too demanding.

A New Way Forward

We discovered this firsthand while running our local news operation. Drowning in interview coordination for our weekly business spotlight series, we started experimenting with automation. The goal wasn't to replace personal connection—it was to eliminate the administrative burden that kept us from making more of those connections.

What Changed?

1. Asynchronous Excellence

Instead of struggling to schedule calls with busy business owners, we let them respond thoughtfully on their own time. The result? More detailed responses and happier participants.

2. Automatic Follow-ups

No more manual tracking of who needs a reminder. Our system automatically checks in with participants who haven't responded, using templates that maintain a personal touch.

3. Instant Story Creation

Responses automatically transform into stories that match our publication's voice. What used to take hours now happens in minutes.

Real Results from Real Publishers

"I went from featuring one local business per week to doing five, with less work than before." - Sarah Chen, Neighborhood Notes

"Our community coverage has transformed. We're telling stories we simply couldn't have told before." - Marcus Rodriguez, City Pulse

What This Means for Local News

The implications for local publishing are profound:

  • More community voices get heard
  • Local businesses get more coverage
  • Publishers can scale their impact
  • Stories that matter get told

The Human Element Remains Central

This shift isn't about replacing the personal touch that makes local journalism special—it's about enhancing it. Face-to-face interviews remain valuable for in-depth features and sensitive stories. Automation handles the routine interviews that form the backbone of daily local coverage.

Looking Ahead

The transformation of local interviews isn't coming—it's happening now. Forward-thinking publishers are already using automation to:

  • Feature more local businesses
  • Share more community voices
  • Cover more neighborhood news
  • Build stronger local connections

Your Community's Stories Matter

Every community has stories worth telling. The challenge has always been finding the time and resources to tell them all. With automated interviews, that's changing. Local publishers can finally scale their impact without scaling their workload.

The future of local interviews is here. The question is: how many more community stories will you tell?

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